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Job Offer: customer service representative in troy - interviews this week:Randstad

Job description:

job details

posted
   . Tuesday, August 13, 2019
location
   . troy, michigan
job category
   . Administrative & Support Services
job type
   . temp to perm
working hours
   . 8:00 AM - 8:00 PM
income
   . US$ 14 per hour
practice
   . practiced
reference number
   . S_788890
apply now

job description

Immediate interviews for Customer Service Reps in Troy! Must be available for the below shifts & mortgage industry, banking, or call center practice is a plus!

Shift: Shifts vary between 8am-8pm M-F, plus 2 Sat's/month. Day off during the week if working that Sat.

(Training schedule is 8:30-5 M-F for 4 weeks).

Job responsibilities:
- Answer inbound telephone calls from lending customers regarding questions and issues on their loans (e.g. payment information, online support, payment options, document questions)
- Create detailed documentation to ensure inquiries & complaints are handled in an accurate and timely manner
- Cross-sell basic products and services.

expertise:
- Excellent verbal and written communication expertise, as well as strong listening expertise.
- Must have good telephone technique with well-developed customer service expertise.
- Exceptional analytical and problem solving expertise and an capability to think quickly under pressure.
- Demonstrated capability to look for ways to improve and promote quality.
- knowledge of MS Office Suite with intermediate technical and computer expertise; capability to navigate quickly within various computer programs.

Appropriate qualifications:
- 1 year customer service, mortgage industry, banking, or call center practice is a plus
- Mortgage practice preferred
- Sales practice preferred

To Apply: submit your application here & email resume to Micaela.Crespi@RandstadUSA.com and include the JOB TITLE and LOCATION in the subject line of email.

**For a faster response, EMAIL YOUR RESUME FIRST, then, text: 631.268.5745 with your name, job title & location***

I'm conducting phone interviews now & scheduling in-person interviews ASAP (after phone screen), so submit your resume today to be considered. Good Luck!

Randstad is a world leader in matching great people with great companies. Our practiced agents will listen carefully to your employment needs and then work diligently to match your expertise and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Discapability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

expertise

- Excellent verbal and written communication expertise, as well as strong listening expertise. - Must have good telephone technique with well-developed customer service expertise.- Exceptional analytical and problem solving expertise and an capability to think quickly under pressure.- Demonstrated capability to look for ways to improve and promote quality.- knowledge of MS Office Suite with intermediate technical and computer expertise; capability to navigate quickly within various computer programs.

qualification

- 1 year customer service, mortgage industry, banking, or call center practice is a plus - Mortgage practice preferred- Sales practice preferred

responsibilities

- Answer inbound telephone calls from lending customers regarding questions and issues on their loans (e.g. payment information, online support, payment options, document questions)- Create detailed documentation to ensure inquiries & complaints are handled in an accurate and timely manner- Cross-sell basic products and services.

educational requirements

High School

Skills:

Job Category: Other [ View All Other Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Troy, Michigan
Company Type Employer
Post Date: 08/13/2019 / Viewed 5 times
Contact Information
Company: Randstad
Contact Email: Micaela.Crespi@RandstadUSA.com


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