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Job Offer: call center representative inbound:Randstad

Job description:

job details

posted
   . Tuesday, August 13, 2019
location
   . milwaukee, wisconsin
job category
   . Biotechnology & Pharmaceutical
job type
   . temp to perm
working hours
   . 8:00 AM - 8:00 PM
income
   . US$ 16 per hour
practice
   . Entry Level
reference number
   . S_788878
apply now

job description

Job Discription:
   » The Customer Service Representative position interacts with customers and medical service providers processing information in response to general inquiries, concerns, and requests about products and services.

Responsibilities :
   » Provide accurate information to resolve internal and external member and provider inquiries via verbal and written communications through all channels including phone, email, web portal, and chat interactions
   » Document all customer interacts
   » Educate customers and dental professionals on eligibility, benefits, claims payment, and authorizations
   » Provide direction on the usage and benefits of self-service tools
   » Assist members on gaining access to care by locating a network dentist or assignment to a primary care dentist

Working hours:
   » 8:00 AM - 8:00 PM Monday- Friday

expertise:
   » Positive and energetic personalities strongly preferred
   » capability to lgain quickly and adapt to a fast paced production environment.
   » capability to efficiently operate a computer and expertise of Microsoft Office applications
suitable education
   » High School
practice:
   » Entry Level
Appropriate qualifications:
   » High School Diploma or Equivalent required
   » Customer service practice required

TO APPLY email resume to maria.alonso@randstadusa.com

Randstad is a world leader in matching great people with great companies. Our practiced agents will listen carefully to your employment needs and then work diligently to match your expertise and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Discapability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

expertise

Positive and energetic personalities strongly preferredcapability to lgain quickly and adapt to a fast paced production environment.capability to efficiently operate a computer and expertise of Microsoft Office applications

qualification

High School Diploma or Equivalent requiredCustomer service practice

responsibilities

Provide accurate information to resolve internal and external member and provider inquiries via verbal and written communications through all channels including phone, email, web portal, and chat interactionsDocument all customer interactsEducate customers and dental professionals on eligibility, benefits, claims payment, and authorizationsProvide direction on the usage and benefits of self-service toolsAssist members on gaining access to care by locating a network dentist or assignment to a primary care dentist

educational requirements

High School

Skills:

Job Category: Other [ View All Other Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Milwaukee, Wisconsin
Company Type Employer
Post Date: 08/13/2019 / Viewed 4 times
Contact Information
Company: Randstad
Contact Email: maria.alonso@randstadusa.com


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